Neon Keys Thank you for shopping at Neon Keys, due to the nature of digital products, all sales are final.

Please read this policy carefully before making a purchase.

1. Digital Products Neon Keys sells digital products, including game keys and activation codes. Once a product has been delivered, it is considered used and cannot be returned.

2. No Refunds All purchases are non-refundable after the delivery of the digital key. By completing a purchase, you agree that you waive your right to cancel or request a refund once the product has been delivered.

3. Exceptions Refunds or replacements may only be issued under the following conditions: The key is invalid or not working The product delivered does not match the description The issue is reported within a reasonable timeframe and sufficient proof is provided Neon Keys reserves the right to verify all claims before issuing a refund or replacement.

4. Incorrect Purchases We are not responsible for purchases made in error, including but not limited to: Wrong platform (e.g., Steam, Xbox, PlayStation) Wrong region (e.g., GLOBAL, EU, NA) Incompatible system requirements Please review product details carefully before completing your purchase.

5. Fraud Prevention Neon Keys reserves the right to refuse refunds or cancel orders in cases of suspected fraud, abuse, or unauthorized transactions. Additional verification may be required before processing any request.

6. Chargebacks Any attempt to initiate a chargeback without contacting support first may result in account suspension and restriction from future purchases.

7. Contact If you experience any issues with your order, please contact us at: bussines@neon-keys.com We will do our best to resolve your issue as quickly as possible.

Return & Refunds Policy